If diagnostics do not behave as expected, if purchase restore is not working, or if you need help understanding a result, use the contact details below.
Email: ameenmarashi@icloud.com
Response target: 2 to 5 business days
Please include: device model, iOS or iPadOS version, app version, and a short description of the issue.
If Pro does not unlock after purchase, open Settings inside the app and use Restore Purchases.
Check whether the device is connected to Wi-Fi or cellular, then rerun the diagnostic after a few seconds.
PDF export requires Pro. If export fails, retry after closing and reopening the report screen.
The app focuses on everyday meaning. Poor packet loss or no upstream reachability usually indicates a visible real-world issue.